FAQ

How long does shipping take?

All machines ship within 3 business days of your order. Delivery typically takes 5–10 business days to the continental US. You’ll receive a tracking number as soon as your order ships.

Is freight really free?

Yes — free freight to all 48 continental states on every machine. No hidden surcharges, no residential delivery fees, no liftgate charges.

What does the 1-year warranty cover?

Parts and labor for 1 full year from delivery. Our US-based support team handles all warranty claims. If a part fails under normal use, we cover it.

Can I return the machine?

Yes. You have 30 days from delivery to return any machine in its original condition. Contact us and we’ll arrange return freight. Full refund issued within 5 business days.

Do the machines arrive assembled?

Yes. All machines arrive fully assembled on a flatbed trailer, ready to operate. You’ll need a way to off-load from the truck — most customers use a loading dock, forklift, or their own equipment.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, Amex, Discover), PayPal, and bank transfers. Financing options available — contact us for details.

Are these machines new?

Yes. Every machine we sell is brand new, never used, with original manufacturer packaging.

Do you ship to Alaska or Hawaii?

We currently ship to the 48 continental states only. For Alaska or Hawaii, contact us for a freight quote.